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S2 Residential

4 properties researched across Dallas, TX (3), Houston, TX (1)

Website 945.298.3264

59

avg score · F

Reputation summary
While individual staff members like Gliss, Johana, and Carlos receive high praise for their customer service and responsiveness, the management company as a whole faces criticism for unresolved maintenance issues, unaddressed pest problems, and poor communication, particularly regarding towing incidents and amenity closures.
Most common complaints
  • I would not recommend living here based on my experience. When I applied and moved in last August, I disclosed that I h
    ×1
  • El mantenimiento no resuelve los problemas a tiempo, hay muchas chiripas y la atención al residente es muy mala. Mi expe
    ×1
  • Worst place to live, the leasing office never answers calls or emails. The maintenance team marks work orders completed
    ×1
  • Cockroaches! The pools aren't working, the gym isn't working! I live in a two-story, two-bedroom apartment. We’ve been t
    ×1
  • I’m not going to make a massive review with filler words explaining how my experience has been living here so I’ll just
    ×1
  • I toured these apartments, and they look nothing like online :( There were cockroaches in the apartment they showed me (
    ×1
  • PS don't move to The Monte, they recently had a huge shoot out.
    ×1
  • "IF YOU LIKE WAKING UP TO YOUR CAR ON BRICKS, THIS IS THE PLACE\nIn less than two months , my wheels got stolen and my n
    ×1
Most common positives
  • Johana greeted me with great service and knew how to answer my questions with zero problems if I could I would put 6 sta
    ×1
  • Execelente Servicio de Gliss hizo que mi mudanza fuera súper sencilla y es muy atenta. 100% recomendada trabajar con ell
    ×1
  • I had a great experience with Glismary Sanabria today. She was working completely by herself, and even though the office
    ×1
  • Carlos Quintero came in today and fixed my toilet swiftly maintenance has improved a lot since they have changed owners
    ×1
  • Carlos from maintenance was very nice and helpful! He fixed my toilet paper holder very quickly.
    ×1
  • "The staff, Bethany, Iesha, Josh, and Jorgen, was very friendly welcoming and knowledgeable. They took the time to answe
    ×1
  • "Jorgen Hernández provided excellent service throughout my leasing process at Richmond Apartments. He was professional,
    ×1
  • "Have been living here for a year and a half, one of the best apartments I have had, especially in the area. Maintenance
    ×1

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